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UCM 100D CRM
The Aegis Xntel UCM 100D - ELITE is an all-in-one enterprise appliance designed for high-density voice communications and complete commercial control. Unifying an in-built 4 FXO + 4 FXS engine, it terminates analog PSTN lines and extensions with zero third-party gateways. Its native architecture drives centralized call recording, predictive outbound telesales, and WhatsApp API messaging directly alongside a full-suite native in-house CRM for sales, pipeline deals, inventory, and accounts. Engineered for growing enterprises, the CRM edition delivers complete business automation with zero monthly software recurring fees.
WhatsApp
API
Auto
Dialer
Call
Recording
In-Built
CRM
UCM 100D CRM
The Aegis Xntel UCM 100D - CRM is an all-in-one on-premise business appliance that unifies carrier-grade IP telephony, automated outbound dialers, sales pipeline automation, and a 100% native enterprise CRM into a single rackmount unit—completely eliminating the need for fragmented third-party software subscriptions.
Engineered for demanding commercial workloads, it integrates native 4 FXO + 4 FXS interfaces for seamless PSTN connectivity and analog extension fallback. The integrated operating engine powers the complete customer lifecycle across leads, sales deals, accounts, inventory, and support tickets with centralized on-premise security.
Built-in Capabilities
Comprehensive hardware-level telephony baseline integrated with native commercial management tools.
4 FXO + 4 FXS Built-in
In-Built Call Recording
Lead & Enquiry CRM
Sales & Pipeline CRM
Inventory & Stock Module
Accounts & Ledger CRM
Service & Support Ticket CRM
Auto Dialer & WhatsApp API
REQUEST A QUOTE
Why Choose UCM 100D CRM Over a Standard PBX?
Go beyond basic calling with one powerful solution for business communication, CRM, sales automation, accounts, and inventory management.
Conventional IP-PBX Setup
- Basic IVR, Voice Mail, and core SIP / FXO trunk call handling.
- Requires third-party CRM subscriptions with recurring monthly per-user licenses.
- Lacks built-in predictive auto-dialer and native WhatsApp API automation.
- Disjointed tools for managing accounts, billing, warehouse stock, and tickets.
- Relies on fragile external webhooks that easily break after software upgrades.
UCM 100D - CRM Solution
- Built-in 4 FXO + 4 FXS with advanced IP PBX features.
- Integrated CRM, sales, and lead management workflows.
- Built-in predictive auto-dialer and centralized call recording.
- Official WhatsApp API integration for automated templates & alerts.
- Real-time stock, inventory, and accounts management.
- Complete customer support ticket management tied to call history.
- Unified business operations delivered 100% on-premise without external dependencies.
All Your Business Operations. One Platform.
AEGIS | XNTEL UCM 100D CRM brings business communication and management together in one powerful solution. Manage calls, CRM, sales and leads, accounts, and daily business operations from one integrated platform
Smarter Calling. Faster Business Communication.
Lead, Customer Inquiries & Unified CRM
COMPARE UCM 100D EDITIONS.
Compare the features of UCM 100D Basic, Pro, Turbo, CRM, and Elite editions. Explore calling, call recording, sales automation, CRM, field staff tracking, and business management features to choose the right solution for your business.
| Core Capabilities & Modules |
UCM 100D - BASIC |
UCM 100D - PRO |
UCM 100D - TURBO |
UCM 100D - CRM |
UCM 100D - ELITE |
|---|---|---|---|---|---|
| 1. Baseline Hardware & Telephony Engine | |||||
| 4 FXO + 4 FXS port (Optional 4 FXO + 4 FXS) | ✓ | ✓ | ✓ | ✓ | ✓ |
| In-Built Call Recording | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Level IVR & Voice Mail | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Party Conference & Call Parking / Paging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call Forwarding & Inbound-Outbound Routing | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support T-38 Fax, DISA, Ring Grouping & Blacklist | ✓ | ✓ | ✓ | ✓ | ✓ |
| XNTEL WebPhone & Android Softphone App | ✓ | ✓ | ✓ | ✓ | ✓ |
| 2. PRO Automation & Contact Center Suite | |||||
| PC Base Operator Console | ✕ | ✓ | ✓ | ✓ | ✓ |
| Call Monitoring & Live Supervision | ✕ | ✓ | ✓ | ✓ | ✓ |
| Predictive Auto Dialer with Agent Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Customizable CTI Pop-Ups (Inbound & Outbound) | ✕ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp API Integration | ✕ | ✓ | ✓ | ✓ | ✓ |
| Voice Broadcasting with Analytics Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Advanced Search Tool for Call Recordings | ✕ | ✓ | ✓ | ✓ | ✓ |
| 3. TURBO Mobility, Field Tracking & Aegis Sync | |||||
| Aegis Sync for call recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Live GPS Location Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Daily Route & Distance Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Mobile-Based Biometric / Attendance Logging | ✕ | ✕ | ✓ | ✕ | ✓ |
| Site Visit Authentication & Geotag Proof | ✕ | ✕ | ✓ | ✕ | ✓ |
| Android Phone Call Recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| 4. Native In-House Aegis Xntel CRM Modules | |||||
| Lead & Enquiry Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Sales & Pipeline Deal Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Inventory & Stock Management Module | ✕ | ✕ | ✕ | ✓ | ✓ |
| Account & Customer Ledger Management | ✕ | ✕ | ✕ | ✓ | ✓ |
| Service & Helpdesk Support Ticket CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Select Appliance Model: | Select Basic | Select PRO | Select TURBO | Get CRM Quote | Select ELITE |
Built for Reliable Business
Communication
The foundation of every UCM 100D model is a dedicated telecom appliance. Connect your traditional PSTN copper lines or modern SIP Trunks with zero external converters required.
When upgrading to UCM 100D – CRM, you retain complete telephony reliability while gaining enterprise automation.
