GSM Auto Dialer

Auto Dialer - XN520 Series

Automated Dialer Software, also known as an Auto Dialer, is an outbound calling solution designed to automatically dial a predefined list of contacts, helping businesses streamline their calling process, reduce manual dialing efforts, and save valuable time for their agents. It enables agents to focus more on customer interactions and follow-ups while the system efficiently manages the dialing process.It improves agent productivity by reducing idle time between calls and ensuring faster customer outreach. The system can support high-volume calling campaigns, making it suitable for sales, customer support, lead generation, collections, and other business communication requirements. With automated and efficient call management, an Auto Dialer helps organizations enhance operational efficiency and maximize the effectiveness of their calling teams.

Auto Dialer

AEGIS | XNTEL™ GSM Auto Dialer Jio VoLTE Network

AEGIS | XNTEL™ Auto Dialer is a unique, user-friendly and budget-friendly software/device designed to simplify outbound calling and meet modern business communication needs. It offers an affordable solution compared to many other devices available in the market, along with a wide range of useful features. The device also supports the Jio VoLTE network, providing reliable network connectivity for business calling requirements. Unlike other solutions that are commonly offered as fixed packages, AEGIS | XNTEL™ allows you to choose the number of devices according to your specific requirements. The Auto Dialer system brings together the essential features you need for efficient, convenient and cost-effective business communication.

Advanced Dialing & Voice Features

Enterprise-grade outbound automation, real-time call control, intelligent tagging, and onboard voice logging engineered for high-performance teams.

Auto Dialing

Dials uploaded contact lists automatically to save agent calling time.

Manual Dialer

Lets agents review contact profiles and make single-click calls.

Click to Call

Dial any number instantly from your CRM with one click.

Call Disposition

Tag calls quickly as hot, warm, or follow-up for tracking.

Advanced Search

Find call history easily by phone number, date, or name.

Call Pop-Up (CTI)

Shows caller details instantly on screen before answering the call.

Built-In Recording

Records up to 320,000 minutes directly on SD card storage.

User-Friendly GUI

Simple, intuitive software interface designed for fast and easy navigation.

10 Custom Fields

Create custom data fields to match your company's CRM needs.

Call Reminders

Set scheduled alerts so important follow-up calls are never missed.

Tagging & Notation

Add important notes and priority flags directly to call logs.

Echo Cancellation

Delivers crisp, distortion-free HD voice quality on every GSM channel.

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Detailed Agent Report

Aegis Auto Dialer provides comprehensive agent reports to track performance on a daily or monthly basis. The detailed call reports help monitor the number of calls answered by each agent and identify call-handling activity for effective performance tracking.

Features of Detailed Agent Report

1. Call's Detail

2. Login / Logout Time

3. Selected Calls Graph

4. Calls per Agent

5. Calls per Hour

6. Real-Time Campaign

7. Live Monitoring

8. Breaks & Restart Reports

Detailed Agent Report Analytics & Dashboards

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CMS Connectivity

Aegis Auto Dialer supports LAN-based CMS connectivity with Aegis Windows-based CMS software. It enables centralized monitoring of multiple telecom devices and agents through a browser-based interface.

The CMS provides key call details such as Caller ID, Date, Time, Duration, Call Status, and agent-wise call information for efficient monitoring and management.

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Which Industries Use Auto Dialer Technique?

Banking & Financial Services

Manually dialing thousands of prospects for investment portfolios, mutual fund campaigns, and service feedback is labor-intensive and prone to human error. Aegis Auto Dialer software increases outbound agent efficiency by 200%–300%. By eliminating manual dial lag and idle intervals, agents spend significantly more time engaging high-value clients while the system automatically tracks call records, time stamps, and interaction feedback.

Debt Recovery & Collection Agencies

Reaching borrowers requires repeated outbound attempts and consistent follow-ups. Aegis Auto Dialer automates outbound lead queues directly from uploaded lists, instantly filtering out busy signals and unanswered calls. This keeps recovery agents actively connected to live debtors, reducing downtime, streamlining disposition notes, and boosting recovery rates by 200%–300%.

Outbound Call Centers & BPOs

Large enterprise contact centers handling massive daily call volumes require automated routing to remain cost-effective. Aegis Auto Dialer automatically reads contact lists and pushes only answered, verified calls to live agents. This scalable automation minimizes idle time, captures structured disposition metrics, and improves overall campaign conversion performance.

Auto Dialer Key Enterprise Benefits:

Enhanced Business Operational Efficiency

By eliminating manual dial-pad entries, misdials, dropped connections, and dead-end queues, your calling workflows become fully optimized. The dialer intelligently identifies unserviceable numbers, voicemail systems, and line-busy tones—connecting agents only to live respondents to elevate overall contact ratios.

Expanded Agent Talk Time & Engagement

Replacing manual delays with automated pacing drastically reduces agent idle periods. Sales and support representatives spend more active minutes in meaningful conversation with qualified prospects, increasing daily pitch volume, strengthening closing confidence, and maximizing campaign output.

Technical Specifications & PC Requirements

Technical Specifications

Auto Dialer XN-520FCT

GSM Auto Dialer for outbound dialer solution

GSM SIM Cards Frequency Bands	Quad-band-GSM850/1900MHz, 900/ 1800 MHz phase 2+full band
SIM Interface	1.8, 3V SIM Interface
SIM card Slot	Nano sim card
Antenna amplifying	3.5db (omni-direction)
Antenna Connection	SMA antenna connection

Connector	2 parallel RJ11 Connector
Dialling and Reception	DTMF Dialling
CLIP	DTMF CLI
Answering and Disconnect Signalling	Polarity reversal for call Connect/Disconnect signalling
Dial tone frequency	450MHz
Picking off voltage	30mA/41mA

Input	External power adaptor 100-240 VAC, 47-63HZ Output: @1.25A
Power Consumption	5W (Typical)

Operation Temperature	-10C~60C
Storage Temperature	-20C~70C
Operation Humidity	45%-95%

Mounting option	Wall Mount and table Top
Device Dimensions (LXWXH)	163mmx113mmx32mm
Packing Box Dimensions (LXWXH)	257mmx193mmx64mm
Actual Weight	450 gm
Volumetric Weight	800 gm
Packaging	Standard Carton, 20PCS/Carton

Minimum PC Requirement :

Operating System	WinXP, Win7, Win8, Win10 & Any Server
CPU	Dual Core & Above
RAM	2 GB & Above
Harddisk	500GB & Above
Connectivity Mode	USB Connectivity

Operating System	WinXP, Win7, Win8, Win10 & Any Server
CPU	Dual Core & Above
RAM	2 GB & Above
Harddisk	500GB & Above
Connectivity Mode	USB Connectivity

Operating System	WinXP, Win7, Win8, Win10 & Any Server
CPU	i5 and above depend on No. of user connected
RAM	8GB and above depend on NO. of user connected
Harddisk	1 TB and above
IP	Static IP for Multi Location Setup
Bandwidth	Depend on Number of Multi Location users