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32 Line PCI Voice Logger
The 32 Lines PCI Voice Logger is designed to help businesses record, monitor, retrieve, and manage telephone conversations efficiently. Suitable for organisations that handle high volumes of calls, this solution supports call documentation, conversation review, and centralised recording management.
Designed for integration with compatible telephony systems, the Aegis PCI Express voice logging solution helps organisations maintain accessible call records and simplify the process of reviewing recorded conversations.
Benefits of the 32 Lines PCI Voice Logger for Business
The 32 Lines PCI Voice Logger helps businesses manage telephone recordings more efficiently by supporting call retrieval, conversation reviews, and organised recording management. It can be useful for customer support teams, contact centres, and organisations that need access to recorded telephone conversations for operational purposes.
Choosing the Right 32 Lines PCI Voice Logger
Before selecting a 32 Lines PCI Voice Logger, check compatibility with your existing telephony infrastructure, supported PCI Express interface, operating system, and recording software. Confirming these requirements helps you identify a configuration suited to your business communication environment.
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Easy to Install
Clear
Recording
Online
Monitoring
Core Capabilities of the 32 Lines PCI Voice Logger
Connectivity
Operates continuously without interruption across standard POTS, analog telephone lines, PBX extensions, and analog radio channels.
Compatibility
Fully compatible with market-leading PBX systems including Cisco, Avaya, Nortel, Mitel, Panasonic, Matrix, and NEC. Easily scalable to meet evolving enterprise requirements.
Online Monitoring
Enables administrators and supervisors to live-monitor ongoing calls on any agent or extension channel in real time for quality assurance.
Powerful Search and Reporting
Dynamic multi-parameter search engine to quickly filter call records by phone number, date, time, customer name, tags, or custom comments.
Echo Cancellation
Built-in Auto Gain Control (AGC) and hardware echo cancellation circuitry deliver crystal-clear voice clarity and balanced audio levels.
Auto Recording Circularly
Ensures 24/7 continuous recording without manual intervention. Automatically recycles the oldest non-critical files when storage thresholds are reached.
Unanswered Calls
Comprehensive tracking and logging of missed, unattended, and abandoned incoming calls to prevent lost business opportunities.
LAN Base Client Software
Multi-user client architecture allowing supervisors to access playback, monitor calls, and export analytics simultaneously over the local network.
Note and Flag
Flag VIP or dispute conversations for fast retrieval, and attach detailed follow-up remarks directly to individual audio files.
Recording File Format
High-efficiency compressed .WAV recording standard that preserves premium acoustic clarity while significantly reducing storage space.
System Alert
Automated pop-up and diagnostic alerts informing operators of channel disconnects, low storage, or unusual activity to prevent recording loss.
Call Management
Centralized software tools to log, organize, print, and generate statistical metrics on incoming, outgoing, and missed call traffic.
Export to Excel
Single-click data export generating daily, weekly, or monthly call traffic reports in standard spreadsheet format for management reviews.
Integration With Third Party Software
Flexible database connectivity supporting automatic archiving and synchronization with enterprise CRM/ERP solutions (MySQL, MS SQL, MS Access).
FTP Auto Back-Up
Configurable automated FTP synchronization to push secondary audio backups securely to external servers, cloud nodes, or local NAS storage.
Compatible with Aegis CMS Software
Fully integrated with Aegis Centralized Management Software (CMS) for unified branch monitoring, multi-location audits, and aggregate reporting.
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Deploying the 32 Lines PCI Voice Logger
Installing the 32 Lines PCI Voice Logger hardware is straightforward and requires no complex rewiring:
PCI Slot Installation
Insert the PCI Express card firmly into an available PCIe slot on your desktop PC or server motherboard.
Connect Lines & Extensions
Connect up to 32 incoming analog lines or PBX extension pairs directly to the card's RJ11 input ports.
Install Software & Driver
Install the Aegis Windows voice logger software and driver package onto your host workstation.
Configure Setup Wizard
Configure extension labels, channel names, and audio storage paths in the simple configuration wizard.
With local storage and zero monthly fees, the 32 Lines PCI Voice Logger is the preferred choice for enterprise recording compliance.
32 Line PCI Voice Logger - Telephone Line & PBX Extension Connection
Technical Parameters
ONE SOLUTION FOR EVERY INDUSTRY.
AREA OF USES
