UCM 100D ELITE

The Aegis Xntel UCM 100D - ELITE is an all-in-one enterprise appliance designed for high-density voice communications and complete commercial control. Unifying an in-built 4 FXO + 4 FXS engine, it terminates analog PSTN lines and extensions with zero third-party gateways. Its native architecture drives centralized call recording, predictive outbound telesales, WhatsApp API messaging, and real-time GPS field staff mobility directly alongside a full-suite native in-house CRM. Engineered for growing enterprises, the ELITE edition delivers complete business automation.

Live Site
Tracking

Auto
Dialer

Call
Recording

WhatsApp
API

In-Built
CRM

UCM 100D ELITE

The Aegis Xntel UCM 100D - ELITE is an all-in-one on-premise business appliance that unifies carrier-grade IP telephony, automated outbound dialers, on-field workforce mobility tracking, and a 100% native enterprise CRM into a single rackmount unit—completely eliminating the need for fragmented third-party software subscriptions.

Engineered for demanding commercial workloads, it integrates native 4 FXO + 4 FXS interfaces for seamless PSTN connectivity and analog extension fallback. The integrated operating engine drives real-time GPS fleet monitoring, mobile biometric attendance logs, and full customer lifecycles across sales, inventory, and support tickets with centralized on-premise security.

Aegis Xntel UCM 100D - ELITE Business Appliance

Why Choose UCM 100D ELITE?

A conventional IP-PBX only handles office calling and extensions, but the UCM 100D ELITE merges enterprise hardware with complete in-house operations. Alongside native 4 FXO + 4 FXS ports, multi-level IVR, and automated call recording, it includes a full-scale CRM for sales pipelines, inventory tracking, and support tickets.

It also delivers built-in field staff GPS live tracking, mobile biometric attendance, predictive auto-dialers, and WhatsApp API integration—giving your enterprise an end-to-end communication and business management solution hosted securely on your own premises.

REQUEST A QUOTE

Next-Gen Architecture Matrix

Why Upgrade to UCM 100D ELITE
Beyond a Standard IP-PBX?

Replace isolated, costly third-party software with one enterprise appliance unifying voice, native CRM, automation dialers, and live workforce operations.

Standard Market Offering

Conventional IP-PBX Setup

Basic IVR, Voice Mail, and core SIP / FXO trunk call handling.
Requires third-party CRM subscriptions with recurring monthly per-user fees.
No native HRMS, mobile biometric attendance, or field staff GPS tracking.
Lacks built-in predictive auto-dialer and native WhatsApp API automation.
Disjointed tools for managing accounts, billing, warehouse stock, and tickets.
Relies on fragile external webhooks that break after firmware updates.

UCM 100D ELITE

Unified Appliance

UCM 100D - ELITE Solution

Built-in 4 FXO + 4 FXS with advanced IP-PBX features.
Integrated CRM, sales pipeline, and lead management workflows.
HRMS and mobile biometric attendance validation.
Live GPS field staff tracking and full route history auditing.
Built-in predictive auto-dialer and centralized call recording.
Official WhatsApp API integration for automated templates & alerts.
Real-time stock, inventory, and accounts management.
Complete customer support ticket management tied to call history.
Unified business operations powered by Aegis Sync on a single appliance.

Integrated Commercial Architecture

All Your Business Operations. One Platform.

AEGIS | XNTEL UCM 100D ELITE with Aegis Sync brings business communication and operations together in one unified appliance. Manage calls, CRM, HRMS, sales, leads, accounts, and field tracking without third-party subscriptions.

Telephony & Outbound Engagement Suite

Built into UCM 100D ELITE

WhatsApp API Integration

Automate WhatsApp messages, customer notifications, quotations, and follow-ups through official WhatsApp Business API integration.

Predictive Auto Dialer

Automatically dial customer numbers, eliminate manual dialing delay, and monitor agent performance with real-time analytics.

Console & CTI Popups

View customer profile, past communication logs, and key account summaries instantly on screen during incoming calls.

Automated Voice Broadcasting

Send pre-recorded voice updates to multiple customers simultaneously for announcements and alerts.

Centralized Call Recording

Record, search, and audit business conversations by phone number, date, and extension in real time.

Biometric Attendance & Field Force Mobility

Built into UCM 100D ELITE

Mobile Biometric Attendance

Enable field employees to mark shifts via smartphones with biometric validation and geofenced location stamps.

Live Field Staff Location

Track active field personnel movements, client visits, and on-ground deployment status on an interactive central map.

Daily Route History

Review complete daily travel paths, kilometers driven, client halt periods, and route timeline history automatically.

Customer Visit Verification

Authenticate on-site customer visits using GPS check-ins and digital proof to ensure accurate field reporting.

Android Call Recording

Automatically sync customer calls made via corporate Android phones into the centralized PBX server.

Native In-House Operations & CRM Engine

100% On-Premise (No 3rd-Party SaaS)

Lead & Inquiries

Capture telephone leads, web queries, and WhatsApp chats in one unified dashboard with auto-assignment.

Sales Pipeline

Track quotations, follow-up stages, expected closing dates, and individual agent sales performance.

Inventory Control

Monitor real-time warehouse inventory, pricing, product batches, and pending dispatches effortlessly.

Accounts & Ledger

Generate client invoices, track receivables, manage expense logs, and balance ledgers natively.

Support Tickets

Convert customer complaints directly into tickets linked to call history with SLA resolution tracking.

Aegis Xntel UCM 100D Feature Comparison Matrix

COMPARE UCM 100D EDITIONS

Compare calling, call recording, sales automation, CRM, field staff tracking, and business management features to choose the right solution for your business.

Core Capabilities & Modules	BASIC	PRO	TURBO	CRM	Flagship ELITE
1. Baseline Hardware & Telephony Engine
4 FXO + 4 FXS port (Optional 4 FXO + 4 FXS)	✓	✓	✓	✓	✓
In-Built Call Recording	✓	✓	✓	✓	✓
Multi-Level IVR & Voice Mail	✓	✓	✓	✓	✓
Multi-Party Conference & Call Parking / Paging	✓	✓	✓	✓	✓
Call Forwarding & Inbound-Outbound Routing	✓	✓	✓	✓	✓
Support T-38 Fax, DISA, Ring Grouping & Blacklist	✓	✓	✓	✓	✓
XNTEL WebPhone & Android Softphone App	✓	✓	✓	✓	✓
2. PRO Automation & Contact Center Suite
PC Base Operator Console	✕	✓	✓	✓	✓
Call Monitoring & Live Supervision	✕	✓	✓	✓	✓
Predictive Auto Dialer with Agent Reports	✕	✓	✓	✓	✓
Customizable CTI Pop-Ups (Inbound & Outbound)	✕	✓	✓	✓	✓
WhatsApp API Integration	✕	✓	✓	✓	✓
Voice Broadcasting with Analytics Reports	✕	✓	✓	✓	✓
Advanced Search Tool for Call Recordings	✕	✓	✓	✓	✓
3. TURBO Mobility, Field Tracking & Aegis Sync
Aegis Sync for call recording	✕	✕	✓	✕	✓
Field Staff Live GPS Location Tracking	✕	✕	✓	✕	✓
Field Staff Daily Route & Distance Tracking	✕	✕	✓	✕	✓
Mobile-Based Biometric / Attendance Logging	✕	✕	✓	✕	✓
Site Visit Authentication & Geotag Proof	✕	✕	✓	✕	✓
Android Phone Call Recording	✕	✕	✓	✕	✓
4. Native In-House Aegis Xntel CRM Modules
Lead & Enquiry Management CRM	✕	✕	✕	✓	✓
Sales & Pipeline Deal Management CRM	✕	✕	✕	✓	✓
Inventory & Stock Management Module	✕	✕	✕	✓	✓
Account & Customer Ledger Management	✕	✕	✕	✓	✓
Service & Helpdesk Support Ticket CRM	✕	✕	✕	✓	✓
Select Model:	Basic	PRO	TURBO	CRM	ELITE

Aegis Xntel Hardware Reliability Section

Built for Reliable Business
Communication

The foundation of every UCM 100D model is a dedicated telecom appliance. Connect your traditional PSTN copper lines or modern SIP Trunks with zero external converters required.

Analog Trunk Ports (PSTN) 4 FXO In-built

Analog Extension Ports 4 FXS In-built

Client Interfaces XNTEL WebPhone + Android App

Fax Support T.38 Virtual Fax

Included Core Telephony Baseline Across All Editions

Multi-level IVR

Voice Mail

Call Forwarding

Multi-Party Conference

In/Out Routing

Call Parking

Call Waiting

Ring Grouping

Blacklist Numbers

Do Not Disturb (DND)

Call Paging / Multicast

DISA & Speed Dial

Key Benefit: You never pay extra for foundational PBX items.

When upgrading to UCM 100D – ELITE, you retain complete telephony reliability while gaining enterprise automation.

Technical Parameters

CRM
Platform	Customer relationship and business management
Core Modules	Inventory, Leads, Sales, Accounts, Delivery, Contacts, Support & Service
Dashboards	Admin, Team Leader, Agent, Support
Lead Handling	Capture, distribute, assign and follow up leads
Sales Operations	Opportunities, quotations, orders and templates
Inventory Tracking	Stock, products, IMEI/serial-number management
Administration	Users, permissions, departments, teams and module manager
Integrations	VoIP/IP-PBX telephony, SMTP email, WhatsApp automation

CONSOLE
Platform	Centralized calling and operations interface
User Roles	Admin, Agent Operator Console (developer role)
Call Controls	Call, mute, hold, transfer, monitor, hang up
Call Activity	Current calls, recent calls, frequent calls and extension status
Campaign Management	Autodialer and voice broadcasting campaigns
Contact Data	Phonebook, customer records, Excel lead-list upload
Team Management	Users, team leaders, agent reports and permissions
Additional Modules	Bridge conference, HRMS, site visits and agent tracking
Telephony	Extensions, trunks, dialpad and SIP-linked mobile app

SYNC
Platform	Call recording synchronization and agent monitoring
Call Logs	Search, filter, play and download synced call records
Dashboard	Total, outgoing, incoming, missed calls and agent talk time
Time Filters	Day, week, month and custom date range
Sync Control	Live, pause and manual sync
Device Filtering	Filter call logs by agent device
Mobile App Setup	Server IP, recording storage folder, sync and background permissions
Synced Metadata	Call duration, time, phone number, SIM, battery and network details
Sync Interval	10-second configured sync; interface examples include 10s/15s
Android Device call recording	call recording of field staff visit through andriod phone

IP-PBX (UCM100D-ELITE) - Hardware & Interfaces
Product Model	UCM100D-ELITE
Analog Trunk Ports	4 x FXO (RJ11) for PSTN/landline connections
Analog Extension Ports	4 x FXS (RJ11) for analog phones or fax
Network Port	1 x LAN/WAN (RJ45)
USB Port	1 x USB (if available) for backup/recording storage
Power	DC power adapter input
Reset	Factory reset button

IP-PBX - Signaling, Voice & Networking
SIP Signaling	SIP V1.0/V2.0; RFC3261
Voice Codecs	G.711A, G.711U, G.729, G.722, G.723, G.726-16, Speex, AMR, PCMA, PCMU
DTMF	RFC2833, RFC4733, SIP INFO, INBAND
Network Protocols	TCP/UDP, TLS, SSH, HTTPS, ARP/RARP, DNS, NTP, TFTP, TELNET, STUN
IP Addressing	Static IP and DHCP; DNS supported
Security	ACL for extension registration and web access; auto defense; TLS & SRTP

IP-PBX - Call Management & Administration
Call Routing	SIP/FXO trunks, inbound & outbound routes, time conditions
Call Features	Multilevel-IVR, call forwarding, waiting, voicemail, ring groups, call queue, paging, DISA, callback, speed dial, call parking
Conference	30+ party teleconferencing
Call Recording	Extensions, trunks, conferences and call centers; query, playback and download
Call Monitoring	Listen, Whisper and Barge-in modes
Call Records	CDR search and download
Administration	Web GUI configuration; web-based firmware / software upgrades, logs and diagnostics, backup and restore