
02 Line USB Voice Logger
The AVL-U2B USB Voice Logger is a reliable 2-line PC-based call recording solution designed for analog telephone lines and PBX extensions. It records and stores conversations and call details directly on a computer via USB. Its user-friendly management software enables call recording, live monitoring, advanced search, filtering, playback, and call log management from a centralized interface. Designed for analog lines, trunks, and PBX extensions, the AVL-U2B offers an easy-to-install and efficient solution for centralized call recording and management.
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GSM VOICE TERMINAL (TURBO FCT) - XN520 SERIES
The Aegis GSM Turbo Voice Terminal (FCT/FWT) bridges enterprise telephony with the cellular GSM network through a compact, intelligent XN-520TURBO unit—delivering aggressive voice cost savings coupled with state-of-the-art voice recording capabilities.
Engineered as a high-reliability Fixed Cellular Terminal (FCT), it features dual parallel FXS ports that seamlessly integrate with any PBX system, VoIP FXO gateway, standard telephone instrument, or external dial-pad. An integrated USB port links directly to PC software for comprehensive call management, diagnostics, and call logging.
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Smarter Call Management with Aegis UCM100D-Elite
Bring analog telephone lines, SIP-based voice services, extensions and call-management tools together through one centralized communication platform.
Designed for enterprise communications, customer service teams, call centers and hotel telephony.
What Is a Aegis UCM100D-Elite?
A Aegis UCM100D-Elite (Private Branch Exchange) combines traditional analog telephone connectivity with IP-based voice communication in a unified system. It helps businesses connect analog lines, SIP trunks, IP phones and internal extensions through centralized administration.
The Aegis UCM100D-Elite combines analog connectivity with web-based telephony management. Administrators can configure extensions and trunks, route calls, manage IVR and queues, monitor activity, and access call records from its management interface.
- Bring supported analog and IP-based voice services together.
- Configure call routing and telephony features through a browser-based GUI.
- Review call activity with monitoring, recording and reporting tools.
Key Features of Aegis UCM100D-Elite
Manage everyday business telephony with configurable tools for routing, call handling, monitoring and administration.
Hybrid Telephony Connectivity
Combine analog telephone lines, analog devices and SIP-based voice services in one system.
4 FXO · 2 FXS · SIP trunksWeb-Based GUI Management
Use a browser-based graphical interface to manage extensions, trunks, network settings and system administration.
Centralized configurationIntelligent Call Routing
Configure inbound and outbound routes to direct calls to extensions, IVR menus, ring groups and queues.
Flexible routing rulesInteractive Voice Response
Create customizable multi-level voice menus that guide callers to the appropriate department or destination.
Automated call navigationCall Center & Queue Management
Assign extensions as agents, configure ringing strategies and review waiting, answered and abandoned calls.
Queue activity visibilityCall Recording & Playback
Configure supported recording for selected extensions, trunks and conferences, then search, play or download recordings.
Accessible call recordsReal-Time Call Monitoring
View active calls and check extension registration and trunk status. Listen, Whisper and Barge-in modes are subject to permissions.
Live communication visibilityCall Detail Records & Reporting
Review call dates, numbers, directions, statuses and durations, along with extension summaries and call-center statistics.
Searchable CDR recordsFlexible Call Management
Use call forwarding, call waiting, ring groups, callback, voicemail, speed dial, call parking and time-based conditions.
Configurable call handlingConferencing & Internal Calls
Support extension-to-extension calling and configurable conference rooms with participant management and monitoring.
30+ participants per official feature list*Security & Access Control
Use supported ACLs, extension security, access permissions, TLS and SRTP according to organizational requirements.
Access and media protectionSystem Maintenance
Access system information, logs, network settings, backup and restore, firmware upgrades and troubleshooting tools.
Routine administrationManage Telephony Through a Web-Based GUI
The UCM100D-Elite provides a browser-based graphical user interface for configuring communication settings and reviewing system activity. Administrators can access supported controls for extensions, trunks, call routing, IVR, call queues, active calls, call records and maintenance.
- Centralized extension and trunk configuration.
- Access to call-routing and IVR settings.
- Monitoring, recording and reporting tools.
- System status and maintenance functions.
Designed for Different Communication Environments
Use the supported telephony functions to organize communication across customer-facing and internal teams.
Enterprise Offices
Connect departments and manage internal and external calls.
Customer Service
Use IVR and queues to organize incoming customer calls.
Call Centers
Monitor queue activity, call records and agent extensions.
Hotels
Support hotel telephony and internal extension communication.
Technical Specifications
Specifications below are based on the reviewed Aegis UCM100D-Elite product manual.
| Specification | Details |
|---|---|
| Product Model | Aegis UCM100D-Elite |
| Product Category | Unified Communication System |
| FXO Ports | 4 |
| FXS Ports | 2 |
| SIP Trunk Support | Supported |
| Analog PSTN Connectivity | Supported through FXO ports |
| Analog Device Connectivity | Supported through FXS ports |
| SIP Signaling | SIP 1.0/2.0, RFC 3261 |
| Voice Codecs | G.711A, G.711U, G.729, G.722, G.723, G.726-16, Speex, AMR, PCMA, PCMU |
| DTMF Modes | RFC 2833, RFC 4733, SIP INFO, In-band |
| Call Routing | Inbound and outbound routing |
| IVR | Customizable multi-level IVR |
| Call Center Features | Call queues, agent assignment and queue monitoring |
| Call Recording | Extensions, trunks, conferences and call centers Supported Formats: MP3, WAN |
| Call Reporting | Call Detail Records (CDR) and extension summaries |
| Conference Calling | 30+ parties, according to the official feature list |
| Call Management | Call forwarding, call waiting, ring groups, callback, voicemail and call parking |
| Network Protocols | TCP/UDP, TLS, SSH, HTTPS, ARP/RARP, DNS, NTP, TFTP, Telnet, STUN |
| Network Interface | 1 × RJ45 LAN/WAN interface, as described in the manual |
| USB Interface | 1 port, if available in the applicable hardware configuration |
| Security | ACL, extension security, TLS and SRTP |
| Configuration Interface | Web-based GUI |
| Maintenance | Backup and restore, firmware upgrades, reboot and factory reset |
Why Choose UCM100D-Elite?
Unified Connectivity
Bring analog telephone lines, analog devices and SIP-based voice services together.
Centralized Administration
Manage extensions, trunks, call routing and telephony functions through a web GUI.
Organized Call Handling
Structure incoming and outgoing calls with IVR, queues, ring groups and routing rules.
Communication Visibility
Monitor active calls and check extension and trunk status through the interface.
Recording & Reporting
Configure supported call recordings and review activity using CDR and extension summaries Supported Formats: MP3, WAN.
Flexible Applications
Support enterprise, customer service, call-center and hotel telephony environments.
Frequently Asked Questions
What is the Aegis UCM100D-Elite?
It is a Hybrid IP-PBX and unified communication system designed to manage analog and IP-based business telephony.
How many FXO and FXS ports does it have?
The reviewed manual documents 4 FXO ports and 2 FXS ports.
Does the system support SIP trunks?
Yes. It supports SIP trunks for IP-based voice services and FXO trunks for analog PSTN connectivity.
Does the UCM100D-Elite support IVR?
Yes. It supports customizable multi-level IVR menus that can direct incoming calls to configured destinations.
Can administrators monitor active calls?
Yes. The interface includes active-call monitoring, extension and trunk status monitoring, and supported monitoring modes subject to permissions.
Does it support call recording and reports?
Yes. The manual documents call recording for selected extensions, trunks, conferences and call centers, along with Call Detail Records and extension summaries Supported Formats: MP3, WAN.
Does it include a complete CRM?
The reviewed manual documents telephony management, call-center operations, monitoring, recording and reporting. It does not establish a complete CRM with lead management, sales pipeline tracking or a sales dashboard.














