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UCM 100D TURBO
The Aegis Xntel UCM 100D - TURBO is an all-in-one enterprise appliance designed for high-density voice communications and complete commercial control. Unifying an in-built 4 FXO + 4 FXS engine, it terminates analog PSTN lines and extensions with zero third-party gateways. Its native architecture drives centralized call recording, predictive outbound telesales, WhatsApp API messaging, and real-time GPS field staff mobility with biometric tracking directly on a single appliance. Engineered for growing enterprises, the TURBO edition delivers complete business communication and workforce mobility with zero monthly software recurring fees.
Live Site
Tracking
Auto
Dialer
Call
Recording
Biometric
Attendance
UCM 100D TURBO
The Aegis Xntel UCM 100D - TURBO is an all-in-one on-premise business appliance that unifies carrier-grade IP telephony, automated outbound dialers, and on-field workforce mobility tracking into a single rackmount unit—completely eliminating the need for fragmented third-party software subscriptions.
Engineered for demanding commercial workloads, it integrates native 4 FXO + 4 FXS interfaces for seamless PSTN connectivity and analog extension fallback. The integrated operating engine drives real-time GPS fleet monitoring, mobile biometric attendance logs, customer visit verification, and smart call recording management with centralized on-premise security.
Built-in Capabilities
Comprehensive hardware-level telephony baseline integrated with modern field mobility and telesales automation tools.
4 FXO + 4 FXS Built-in
In-Built Call Recording
Live Field Visit Tracking
Biometric Attendance
Staff Route History
Visit Verification
Android Call Recording
Dialer & WhatsApp API
REQUEST A QUOTE
Why Choose UCM 100D TURBO Over a Standard PBX?
Go beyond basic calling with one powerful solution for unified communication, telesales automation, HRMS, and real-time field staff management.
Conventional IP-PBX Setup
- Basic IVR, Voice Mail, and core SIP / FXO trunk call handling.
- No native HRMS, mobile biometric attendance, or field staff GPS tracking.
- Lacks built-in predictive auto-dialer and native WhatsApp API automation.
- Requires separate third-party software for staff route history and visit audits.
- No mobile call recording synchronization back to office PBX infrastructure.
- Relies on fragile external webhooks that easily break after software upgrades.
UCM 100D - TURBO Solution
- Built-in 4 FXO + 4 FXS with advanced IP PBX telephony features.
- Mobile biometric attendance logging with real-time validation.
- Field staff live location tracking and verified movement.
- Detailed field staff route tracking & automated travel transparency.
- Tamper-proof site visit authentication directly on field visits.
- Native Android phone call recording synced with PBX repository.
- Built-in predictive auto-dialer with comprehensive agent reporting.
- Official WhatsApp API integration for automated messaging & alerts.
- Integrated PC Base Operator Console & voice broadcasting modules.
All Your Business Operations. One Platform.
AEGIS | XNTEL UCM 100D TURBO brings enterprise business communication and workforce management together into a single hardware appliance.
Smarter Calling. Faster Business Communication.
WhatsApp API Integration
Automate WhatsApp messages, customer notifications, quotations, and follow-ups through official WhatsApp Business API integration.
Predictive Auto Dialer
Automatically dial customer contact queues, eliminate manual delays, and analyze outbound agent metrics through live reports.
PC Operator Console
Manage extensions, transfer active calls seamlessly, and view caller history popup notifications directly on operator desktop screens.
Biometric Attendance & Field Force Mobility
Mobile Biometric Attendance
Allow field representatives to log daily clock-in and attendance directly through their mobile devices with GPS geofencing verification.
Live Staff Location Tracking
Monitor real-time positions, field staff connectivity, and active on-duty presence across unified geographical maps.
Field Staff Route Tracking
Review detailed daily route paths, travel distance traversed, and travel duration audits with complete movement transparency.
COMPARE UCM 100D EDITIONS.
Compare the features of UCM 100D Basic, Pro, Turbo, CRM, and Elite editions across core telephony, contact center tools, field mobility, and business applications.
| Core Capabilities & Modules |
BASIC |
PRO |
TURBO |
CRM |
ELITE |
|---|---|---|---|---|---|
| 1. Baseline Hardware & Telephony Engine | |||||
| 4 FXO + 2 FXS / Optional 4 FXS Ports | ✓ | ✓ | ✓ | ✓ | ✓ |
| In-Built Call Recording | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Level IVR & Voice Mail | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Party Conference & Call Parking / Paging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call Forwarding & Inbound-Outbound Routing | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support T-38 Fax, DISA, Ring Grouping & Blacklist | ✓ | ✓ | ✓ | ✓ | ✓ |
| XNTEL WebPhone & Android Softphone App | ✓ | ✓ | ✓ | ✓ | ✓ |
| 2. PRO Automation & Contact Center Suite | |||||
| PC Base Operator Console | ✕ | ✓ | ✓ | ✓ | ✓ |
| Call Monitoring & Live Supervision | ✕ | ✓ | ✓ | ✓ | ✓ |
| Predictive Auto Dialer with Agent Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Customizable CTI Pop-Ups (Inbound & Outbound) | ✕ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp API Integration | ✕ | ✓ | ✓ | ✓ | ✓ |
| Voice Broadcasting with Analytics Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Advanced Search Tool for Call Recordings | ✕ | ✓ | ✓ | ✓ | ✓ |
| 3. TURBO Mobility, Field Tracking & Aegis Sync | |||||
| Aegis Sync for Call Recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Live GPS Location Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Daily Route & Distance Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Mobile-Based Biometric / Attendance Logging | ✕ | ✕ | ✓ | ✕ | ✓ |
| Site Visit Authentication & Geotag Proof | ✕ | ✕ | ✓ | ✕ | ✓ |
| Android Phone Call Recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| 4. Native In-House Aegis Xntel CRM Modules | |||||
| Lead & Enquiry Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Sales & Pipeline Deal Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Inventory & Stock Management Module | ✕ | ✕ | ✕ | ✓ | ✓ |
| Account & Customer Ledger Management | ✕ | ✕ | ✕ | ✓ | ✓ |
| Service & Helpdesk Support Ticket CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Select Appliance: | Basic | PRO | Get TURBO Quote | CRM | Elite |
Built for Reliable Business
Communication
The foundation of every UCM 100D model is a dedicated telecom appliance. Connect your traditional PSTN copper lines or modern SIP Trunks with zero external converters required.
When upgrading to UCM 100D – ELITE, you retain complete telephony reliability while gaining enterprise automation.
Technical Parameters
| CONSOLE | |
|---|---|
| Platform | Centralized calling and operations interface |
| User Roles | Admin, Agent Operator Console (developer role) |
| Call Controls | Call, mute, hold, transfer, monitor, hang up |
| Call Activity | Current calls, recent calls, frequent calls and extension status |
| Campaign Management | Autodialer and voice broadcasting campaigns |
| Contact Data | Phonebook, customer records, Excel lead-list upload |
| Team Management | Users, team leaders, agent reports and permissions |
| Additional Modules | Bridge conference, HRMS, site visits and agent tracking |
| Telephony | Extensions, trunks, dialpad and SIP-linked mobile app |
| SYNC | |
|---|---|
| Platform | Call recording synchronization and agent monitoring |
| Call Logs | Search, filter, play and download synced call records |
| Dashboard | Total, outgoing, incoming, missed calls and agent talk time |
| Time Filters | Day, week, month and custom date range |
| Sync Control | Live, pause and manual sync |
| Device Filtering | Filter call logs by agent device |
| Mobile App Setup | Server IP, recording storage folder, sync and background permissions |
| Synced Metadata | Call duration, time, phone number, SIM, battery and network details |
| Sync Interval | 10-second configured sync; interface examples include 10s/15s |
| Android Device call recording | call recording of field staff visit through andriod phone |
| IP-PBX (UCM100D-ELITE) - Hardware & Interfaces | |
|---|---|
| Product Model | UCM100D-ELITE |
| Analog Trunk Ports | 4 x FXO (RJ11) for PSTN/landline connections |
| Analog Extension Ports | 4 x FXS (RJ11) for analog phones or fax |
| Network Port | 1 x LAN/WAN (RJ45) |
| USB Port | 1 x USB (if available) for backup/recording storage |
| Power | DC power adapter input |
| Reset | Factory reset button |
| IP-PBX - Signaling, Voice & Networking | |
|---|---|
| SIP Signaling | SIP V1.0/V2.0; RFC3261 |
| Voice Codecs | G.711A, G.711U, G.729, G.722, G.723, G.726-16, Speex, AMR, PCMA, PCMU |
| DTMF | RFC2833, RFC4733, SIP INFO, INBAND |
| Network Protocols | TCP/UDP, TLS, SSH, HTTPS, ARP/RARP, DNS, NTP, TFTP, TELNET, STUN |
| IP Addressing | Static IP and DHCP; DNS supported |
| Security | ACL for extension registration and web access; auto defense; TLS & SRTP |
| IP-PBX - Call Management & Administration | |
|---|---|
| Call Routing | SIP/FXO trunks, inbound & outbound routes, time conditions |
| Call Features | Multilevel-IVR, call forwarding, waiting, voicemail, ring groups, call queue, paging, DISA, callback, speed dial, call parking |
| Conference | 30+ party teleconferencing |
| Call Recording | Extensions, trunks, conferences and call centers; query, playback and download |
| Call Monitoring | Listen, Whisper and Barge-in modes |
| Call Records | CDR search and download |
| Administration | Web GUI configuration; web-based firmware / software upgrades, logs and diagnostics, backup and restore |
AREA OF USES
