
32 Line PCI Voice Logger
AVL-16PA – Normal PCI Slot CardAVL-32T5PE16 – PCI Express Slot CardAVL-32T5PE16 is a high-performance 16-channel PCI Express Voice Logger designed for reliable recording, monitoring, management, and retrieval of telephone conversations from up to 16 telephone lines or PBX extensions. It provides an integrated hardware and software solution for organizations that require centralized call recording and efficient call management.
The system automatically records conversations and securely stores them on the computer/server hard drive through the PCI Express interface. Its user-friendly management software enables administrators to efficiently organize call records, search and filter recordings, monitor live calls, playback conversations, and perform quality-control checks.
Reliable Voice Logging for Business
The Aegis AVL-32T5PE16 Telephone Call Recorder / Voice Logger helps organizations maintain an organized record of business communications while making recorded conversations easy to monitor, search, and retrieve. Its combination of dedicated hardware and intuitive management software makes it suitable for call centers, customer support teams, sales departments, financial institutions, security operations, and other communication-intensive environments.
For systems using a standard PCI slot, the AVL-16PA provides the corresponding 16-channel PCI voice logging solution, while the AVL-32T5PE16 is designed for computers equipped with a PCI Express slot.
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Easy to Install
Clear
Recording
Online
Monitoring

Product Features
Connectivity
Operates continuously without interruption across standard POTS, analog telephone lines, PBX extensions, and analog radio channels.
Compatibility
Fully compatible with market-leading PBX systems including Cisco, Avaya, Nortel, Mitel, Panasonic, Matrix, and NEC. Easily scalable to meet evolving enterprise requirements.
Online Monitoring
Enables administrators and supervisors to live-monitor ongoing calls on any agent or extension channel in real time for quality assurance.
Powerful Search and Reporting
Dynamic multi-parameter search engine to quickly filter call records by phone number, date, time, customer name, tags, or custom comments.
Echo Cancellation
Built-in Auto Gain Control (AGC) and hardware echo cancellation circuitry deliver crystal-clear voice clarity and balanced audio levels.
Auto Recording Circularly
Ensures 24/7 continuous recording without manual intervention. Automatically recycles the oldest non-critical files when storage thresholds are reached.
Unanswered Calls
Comprehensive tracking and logging of missed, unattended, and abandoned incoming calls to prevent lost business opportunities.
LAN Base Client Software
Multi-user client architecture allowing supervisors to access playback, monitor calls, and export analytics simultaneously over the local network.
Note and Flag
Flag VIP or dispute conversations for fast retrieval, and attach detailed follow-up remarks directly to individual audio files.
Recording File Format
High-efficiency compressed .WAV recording standard that preserves premium acoustic clarity while significantly reducing storage space.
System Alert
Automated pop-up and diagnostic alerts informing operators of channel disconnects, low storage, or unusual activity to prevent recording loss.
Call Management
Centralized software tools to log, organize, print, and generate statistical metrics on incoming, outgoing, and missed call traffic.
Export to Excel
Single-click data export generating daily, weekly, or monthly call traffic reports in standard spreadsheet format for management reviews.
Integration With Third Party Software
Flexible database connectivity supporting automatic archiving and synchronization with enterprise CRM/ERP solutions (MySQL, MS SQL, MS Access).
FTP Auto Back-Up
Configurable automated FTP synchronization to push secondary audio backups securely to external servers, cloud nodes, or local NAS storage.
Compatible with Aegis CMS Software
Fully integrated with Aegis Centralized Management Software (CMS) for unified branch monitoring, multi-location audits, and aggregate reporting.
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AVL-32T5PE08 Voice Logger - Telephone Line & PBX Extension Connection


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