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Aegis 2 Line USB Voice Logger – Multi-Channel Call Recording Solution
The 2-Line USB Voice Logger is a reliable 2-line PC-based call recording solution designed for analog telephone lines and PBX extensions. It records and stores conversations and call details directly on a computer via USB. Its user-friendly management software enables call recording, live monitoring, advanced search, filtering, playback, and call log management from a centralized interface. Designed for analog lines, trunks, and PBX extensions, the 2 Line USB Voice Logger offers an easy-to-install and efficient solution for centralized call recording and management.
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Key Features of the Aegis 2 Line USB Voice Logger
- Multi-System Compatibility – Supports POT/analog telephone lines, PBX extensions, and radio-analog systems, with compatibility across widely used PBX platforms such as Cisco, Avaya, Nortel, Mitel, Panasonic, Matrix, and NEC.
- Compressed Call Recording – Automatically records conversations in compressed .WAV format, helping reduce file size and optimize available storage space.
- Live Call Monitoring – Enables administrators, supervisors, and team leaders to monitor ongoing calls in real time, supporting effective call supervision and quality monitoring.
- In the 2 Line USB Voice Logger Automatic & Continuous Recording – Provides automatic recording of calls with circular recording support, helping maintain continuous operation by managing stored recordings when available storage reaches its limit.
- Advanced Call Management & Reporting – Organizes incoming, outgoing, missed, and unanswered calls with detailed call information. Users can view, analyze, print, and generate call reports for further evaluation.
- Crystal-Clear Voice Recording – Built-in Automatic Gain Control (AGC) and Auto Echo Cancellation help deliver clear and consistent recordings while reducing unwanted echo and audio variations.
- Advanced Search, Notes & Flagging – Quickly locate recordings using phone number, date, time, customer name, tags, or comments. Users can also add remarks and flag important calls for future reference.
- LAN-Based Multi-User Access – Client software allows multiple authorized users on a LAN network to access recordings based on their user permissions. Supervisors and managers can review calls, search records, and generate reports.
- Backup, Archiving & Third-Party Integration – Supports FTP backup and automatic archiving, while enabling integration with third-party databases such as MySQL, MS SQL, and MS Access for efficient data management.
- CMS, Alerts & Excel Export – Compatible with Aegis Centralized Management Software (CMS) for multi-location deployments. System alerts help prevent recording interruptions, while one-click Excel export enables daily, weekly, and monthly call reports.
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