Pipeline
Inventory
Ledger
Tickets
Tracking
Log
API
UCM 100D ELITE
The Aegis Xntel UCM 100D - ELITE is an all-in-one enterprise appliance designed for high-density voice communications and complete commercial control. Unifying an in-built 4 FXO + 4 FXS engine, it terminates analog PSTN lines and extensions with zero third-party gateways. Its native architecture drives centralized call recording, predictive outbound telesales, WhatsApp API messaging, and real-time GPS field staff mobility directly alongside a full-suite native in-house CRM. Engineered for growing enterprises, the ELITE edition delivers complete business automation.
Live Site
Tracking
Auto
Dialer
Call
Recording
WhatsApp
API
In-Built
CRM

UCM 100D ELITE
The Aegis Xntel UCM 100D - ELITE is an all-in-one on-premise business appliance that unifies carrier-grade IP telephony, automated outbound dialers, on-field workforce mobility tracking, and a 100% native enterprise CRM into a single rackmount unit—completely eliminating the need for fragmented third-party software subscriptions.
Engineered for demanding commercial workloads, it integrates native 4 FXO + 4 FXS interfaces for seamless PSTN connectivity and analog extension fallback. The integrated operating engine drives real-time GPS fleet monitoring, mobile biometric attendance logs, and full customer lifecycles across sales, inventory, and support tickets with centralized on-premise security.

Why Choose UCM 100D ELITE?
A conventional IP-PBX only handles office calling and extensions, but the UCM 100D ELITE merges enterprise hardware with complete in-house operations. Alongside native 4 FXO + 4 FXS ports, multi-level IVR, and automated call recording, it includes a full-scale CRM for sales pipelines, inventory tracking, and support tickets.
It also delivers built-in field staff GPS live tracking, mobile biometric attendance, predictive auto-dialers, and WhatsApp API integration—giving your enterprise an end-to-end communication and business management solution hosted securely on your own premises.
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Why Upgrade to UCM 100D ELITE
Beyond a Standard IP-PBX?
Replace isolated, costly third-party software with one enterprise appliance unifying voice, native CRM, automation dialers, and live workforce operations.
Conventional IP-PBX Setup
- Basic IVR, Voice Mail, and core SIP / FXO trunk call handling.
- Requires third-party CRM subscriptions with recurring monthly per-user fees.
- No native HRMS, mobile biometric attendance, or field staff GPS tracking.
- Lacks built-in predictive auto-dialer and native WhatsApp API automation.
- Disjointed tools for managing accounts, billing, warehouse stock, and tickets.
- Relies on fragile external webhooks that break after firmware updates.
UCM 100D - ELITE Solution
- Built-in 4 FXO + 4 FXS with advanced IP-PBX features.
- Integrated CRM, sales pipeline, and lead management workflows.
- HRMS and mobile biometric attendance validation.
- Live GPS field staff tracking and full route history auditing.
- Built-in predictive auto-dialer and centralized call recording.
- Official WhatsApp API integration for automated templates & alerts.
- Real-time stock, inventory, and accounts management.
- Complete customer support ticket management tied to call history.
- Unified business operations powered by Aegis Sync on a single appliance.
All Your Business Operations. One Platform.
AEGIS | XNTEL UCM 100D ELITE with Aegis Sync brings business communication and operations together in one unified appliance. Manage calls, CRM, HRMS, sales, leads, accounts, and field tracking without third-party subscriptions.
Telephony & Outbound Engagement Suite
Built into UCM 100D ELITEWhatsApp API Integration
Automate WhatsApp messages, customer notifications, quotations, and follow-ups through official WhatsApp Business API integration.
Predictive Auto Dialer
Automatically dial customer numbers, eliminate manual dialing delay, and monitor agent performance with real-time analytics.
Console & CTI Popups
View customer profile, past communication logs, and key account summaries instantly on screen during incoming calls.
Biometric Attendance & Field Force Mobility
Built into UCM 100D ELITE
Mobile Biometric Attendance
Enable field employees to mark shifts via smartphones with biometric validation and geofenced location stamps.
Live Field Staff Location
Track active field personnel movements, client visits, and on-ground deployment status on an interactive central map.
Daily Route History
Review complete daily travel paths, kilometers driven, client halt periods, and route timeline history automatically.
Native In-House Operations & CRM Engine
100% On-Premise (No 3rd-Party SaaS)
Lead & Inquiries
Capture telephone leads, web queries, and WhatsApp chats in one unified dashboard with auto-assignment.
Sales Pipeline
Track quotations, follow-up stages, expected closing dates, and individual agent sales performance.
Inventory Control
Monitor real-time warehouse inventory, pricing, product batches, and pending dispatches effortlessly.
Accounts & Ledger
Generate client invoices, track receivables, manage expense logs, and balance ledgers natively.
Support Tickets
Convert customer complaints directly into tickets linked to call history with SLA resolution tracking.
COMPARE UCM 100D EDITIONS
Compare calling, call recording, sales automation, CRM, field staff tracking, and business management features to choose the right solution for your business.
| Core Capabilities & Modules |
BASIC |
PRO |
TURBO |
CRM |
Flagship
ELITE |
|---|---|---|---|---|---|
| 1. Baseline Hardware & Telephony Engine | |||||
| 4 FXO + 4 FXS port (Optional 4 FXO + 4 FXS) | ✓ | ✓ | ✓ | ✓ | ✓ |
| In-Built Call Recording | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Level IVR & Voice Mail | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Party Conference & Call Parking / Paging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call Forwarding & Inbound-Outbound Routing | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support T-38 Fax, DISA, Ring Grouping & Blacklist | ✓ | ✓ | ✓ | ✓ | ✓ |
| XNTEL WebPhone & Android Softphone App | ✓ | ✓ | ✓ | ✓ | ✓ |
| 2. PRO Automation & Contact Center Suite | |||||
| PC Base Operator Console | ✕ | ✓ | ✓ | ✓ | ✓ |
| Call Monitoring & Live Supervision | ✕ | ✓ | ✓ | ✓ | ✓ |
| Predictive Auto Dialer with Agent Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Customizable CTI Pop-Ups (Inbound & Outbound) | ✕ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp API Integration | ✕ | ✓ | ✓ | ✓ | ✓ |
| Voice Broadcasting with Analytics Reports | ✕ | ✓ | ✓ | ✓ | ✓ |
| Advanced Search Tool for Call Recordings | ✕ | ✓ | ✓ | ✓ | ✓ |
| 3. TURBO Mobility, Field Tracking & Aegis Sync | |||||
| Aegis Sync for call recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Live GPS Location Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Field Staff Daily Route & Distance Tracking | ✕ | ✕ | ✓ | ✕ | ✓ |
| Mobile-Based Biometric / Attendance Logging | ✕ | ✕ | ✓ | ✕ | ✓ |
| Site Visit Authentication & Geotag Proof | ✕ | ✕ | ✓ | ✕ | ✓ |
| Android Phone Call Recording | ✕ | ✕ | ✓ | ✕ | ✓ |
| 4. Native In-House Aegis Xntel CRM Modules | |||||
| Lead & Enquiry Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Sales & Pipeline Deal Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Inventory & Stock Management Module | ✕ | ✕ | ✕ | ✓ | ✓ |
| Account & Customer Ledger Management | ✕ | ✕ | ✕ | ✓ | ✓ |
| Service & Helpdesk Support Ticket CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| Select Model: | Basic | PRO | TURBO | CRM | ELITE |
Built for Reliable Business
Communication
The foundation of every UCM 100D model is a dedicated telecom appliance. Connect your traditional PSTN copper lines or modern SIP Trunks with zero external converters required.
When upgrading to UCM 100D – ELITE, you retain complete telephony reliability while gaining enterprise automation.
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