Embedded Voice Logger XNTEL with 128 GB SSD
Basic Information
Product Description
The standard 1U chassis structure of the XNTEL AVL-TQ4U, AVL-TQ8U, and AVL-TQ16U series embedded voice loggers is made of high-strength galvanized steel, which enhances the chassis' resilience to corrosion. can be mounted in a number of configurations, including rack and desktop. High-performance 128G SSD data storage is included with the device, and low-power operation conserves energy. assistance with extending a mechanical 2.5-inch hard disk. Via the network, remote operation management is possible. featuring a DC12V power port, an RS232 switch billing serial port, a VGA display port, a USB keyboard, a mouse, a LAN network port, an SPK3.5mm audio port, and a recording port. Users without computers or networks will find it convenient. When the machine reboots, it can be linked straight to operate.
XNTEL AVL-TQ4U Series Embedded Voice Logger is a stand-alone unit that provides 4 /8 /16Ch analog telephone lines recording. There are three model AVL-TQ4U, AVL-TQ8U, AVL-TQ16U.The recording channel adopts high resistance parallel connection. Supports Real time monitoring, Caller ID records, Log Management, 8timescompression, Unanswered Call Records, Extension Calls Records, Line AGC, CID POPUP, Department Statistics, Disconnection Alarm, Email Alarm, CMS, FTP data backup, Smart Client Management, WEB Query, Cloud storage and other functions. Supports one Client software in the LAN default (which can be added Client software quantity) just input Server IP address then can do some monitor, query operation. Simple operation, multiple permission settings, Refine management level. It can be widely used in commercial call, electric power dispatch, hotline call, complaint call, financial and stock, auto 4S shop, public security alarm, aviation, railway and transportation, and so on.
AVL-TQ4U, AVL-TQ8U, AVL-TQ16U Embedded Voice Logger Features
Applicable Line
| 1. Analog land line or trunk | 2. Extension Lines |
| 3. Virtual Network | 4. Radio |
| 5. Intercom Systems | - |
Application features
- Monitoring people service attitude, technology level, examining working ability of service person; Analyzing product problem, collecting customer’s advice in order to provide with product improvement base.
- Observing how the business is run and determining how many calls and human resources are being used by high ranking individuals. Capable of promptly identifying beneficial damage and taking appropriate steps to stop it. A phone recording system can also encourage people to focus on their work and increase productivity. Consequently, it is able to look for fresh sales opportunities and directions as well as offer unexpected legal evidence to high-ranking individuals.
- Assisting sales know well about customer’s status in time and improving rate of business conclusion so that enterprise can train sales pointedly.
- Directly providing proof for a particular event also has the ability to play this material in the player.
- Offering effect evidence for another field.
- Pop up the customer detailed information
Salient Features
- Real time recording: The system will automatically record both parties' voices when the logger device is being utilized. The PC's hard drive will store the recorded file. The system will simultaneously log the dial-in and dial-out numbers, as well as the date, time, and topic of the conversation. When the calls are on-hook, it will cease recording.
- Real Time Monitoring: We Can monitor the channel on conversation without any disturbance to the line.
- Caller ID Records: The dial-in and dial-out numbers are automatically stored in the software for ease of reference in the future.
- Log Management: When an incoming call was unanswered, the system would detect the CID and record it automatically
- Extension Number Records: When a PBX system is connected to our software using the Startup PBX tool, it can record each extension number and save a substantial sum of money.
- Line AGC:Can resolve the issue of both sides' conversation sounds being equal—that is, neither side sounding too little nor too large—so that both sides' sounds are audible.
- POPUP Management: On the computer screen, the customer detail information for the incoming call will appear. It can also record the contents of your business record, client address, phone number, and so forth. This becomes a useful tool for your business. Provide user rights management, several authorization levels, a blacklist, an automated caller ID reminder for VIP customers, and the ability to forward caller information to assigned agents or working groups as needed.
- Email Alarm: More alert reminders can be set by the user, including those for low hard drive space, recording system disconnections, delayed conversations, and more. The system will email the administrator to let them know after they are configured.
- FTP Backup: It can upload the recording file to Server by FTP upload function, so that you can listen the recording even if you go on errands.
- Intelligent Client: For each system is equipped with intelligent client software. Once the client program is installed, it can perform various tasks such as searching, monitoring, and checking the cable status.
- WEB Query: Enter the IP address in any browser then can inquiry the details of software. Support iPhone, Android system.
- Cloud Storage: 1. The recording files can be stored in the cloud server.
2. CMS features, apply for Cloud server and Database then can manage all the recording file in central management system. - Cloud Storage: 1. The recording files can be stored in the cloud server.
2. CMS features, apply for Cloud server and Database then can manage all the recording file in central management system. - CMS Features: CMS with Smart Client software and Central Management software. It can manage all the location recording file on LAN or WAN. It can obtain the host IP without manual search. It can do some monitor and search and also set the line number, department, and permissions of each device.
Build in 128G SSD Card
Front panel of the device. As shown below:
Back panel of the device. As shown below:
Diagram of wiring connection method 1, as shown below:
Diagram of wiring connection method 2, as shown below:
List of product accessories. As shown below:
Technical Specifications:
| Technical Parameters: | |
|---|---|
| Channel | AVL-TQ4U, AVL-TQ8U, AVL-TQ16U |
| Size | 341mm×194mm×45mm |
| Hard disk | SSD 128G |
| Memory | 2GB |
| Voice file | WAV, MP3 |
| Compression ratio | 8 times |
| Recording start mode | Voltage,Key,Sound control |
| Consume power maximai | 15W |
| Temperature | -20℃-60℃ |
| SNR | 63dB |
| Humidity | 5%-85% |
| Frequency | 300-3400Hz(±3dB) |
| Input impedance | ≥1.5MΩ |
| Data speed | 64kbps/1s |
| Distortion degree | ≤2% |
| Call number | FSK,DTMF |
| FSK concoct mode | Logic 0(: 2200Hz±1%), Logic 1: 1200Hz±1% |
| DTMF code | 0~9,*,#,A,B,C,D |