AVL-TQ48 XNTEL Standalone Voice Logger
Basic Information
Product Description
The 1U standard chassis structure of the XNTEL AVL-TQ32 series Embedded Voice Logger is made of high-strength galvanized steel, which enhances the chassis' resistance against corrosion. able to be mounted in multiple configurations, including rack and desktop. The device's high-performance 128G SSD data storage and low power consumption make it energy-efficient. assistance in extending a mechanical 2.5-inch hard drive. Through the network, remote operation management is possible. equipped with a DC12V power port, a VGA display port, a USB keyboard, a mouse, a LAN network port, an SPK3.5mm audio port, an RS232 switch billing serial interface, and a recording port. For users without computers or networks, it's convenient. After rebooting, the machine can be instantly connected and run.
XNTEL AVL-TQ48 Series Embedded Voice Logger is a stand-alone unit that provides 48Ch analog telephone lines recording. There are four model AVL-TQ32, AVL-TQ48, AVL-TQ64, AVL-TQ96, AVL-TQ128. The recording channel adopts high resistance parallel connection. Supports Real time monitoring, Real time recording, Log Management, Caller ID records, 8 times compression, Unanswered Call Records, Extension Calls Records, Line AGC, CID POPUP, Department Statistics, Disconnection Alarm, Email Alarm, CMS, FTP data backup, Smart Client Management, WEB Query, Cloud storage and other functions. Supports one Client software in the LAN default (which can be added Client software quantity), just input Server IP address then can do some monitor, query operation. Simple operation, multiple permission settings, Refine management level. It can be widely used in commercial call, electric power dispatch, complaint call, hotline call, financial and stock, auto 4S shop, public security alarm, aviation, railway and transportation, and so on.
Salient Features
- Monitoring people service attitude, technology proficiency, examining working ability of service person; Analyzing product problem, collecting customer’s advice in order to provide with product improvement base.
- Keeping an eye on business operations and verifying the call and human resource usage rate for high-ranking personnel. Able to promptly identify beneficial damage and take appropriate steps to avoid it. Additionally, a phone recording system can increase productivity by forcing workers to focus on their work. As a result, it is possible to look for fresh sales opportunities and directions as well as give high-ranking individuals unexpected legal proof.
- Assisting sales know well about customer’s status in time and improving rate of business conclusion so that enterprise can train sales pointedly.
- Directly providing proof for a particular event also has the ability to play this material in the player. Offering effect evidence for another field.
- Pop up the customer detailed information
- Real time recording: Both parties' voices will automatically be recorded by the system when the logger device is in operation. The recorded file will be stored on the computer's hard drive. Also, the system will log the dial-in and dial-out numbers, as well as the date, time, and topic of the chat. When a call is in progress, it will pause to record.
- Real Time Monitoring: We Can monitor the channel on conversation without any disturbance to the line.
- Caller ID Records: The dial-in and dial-out numbers are automatically stored in the software for ease of reference in the future.
- Log Management: The system would automatically record the CID when a call came in and was not answered.
- Extension Number Records: When a PBX system is connected to our software using the Startup PBX tool, it can record each extension number and save a substantial sum of money.
- Line AGC:Line AGC feature help to solve the problem about both sides’ conversation sound no disparity, like one side sound small, and the other side is too big, so that can hear the clearly sound.
- POPUP Management: The customer detail information for the incoming call will appear on the computer screen. It can also capture the data of your business record, phone number, client address, and so forth. This feature turns into a business supporter. Provide support for managing user rights, varying permission levels, creating a blacklist, automatically reminding VIP customers to call their phone number, and forwarding caller information to assigned agents or working groups as needed.
- Email Alarm: The user can easily set more kinds alarm remind, such as the hard disk space lack of, recording system disconnection, conversation delay and so on. After configuring them, the system will send email to inform the administer.
- FTP Backup: It can upload the recording file to Server by FTP upload function, so that you can listen the recording even if you go on errands.
- Intelligent Client: Since every system has intelligent client software installed. The intelligent client software can perform various tasks such as searching, monitoring, and checking cable status after installation.
- WEB Query: To access software details, enter the IP address in any browser. support Android and iPhone operating systems.
- Cloud Storage: 1. The recording files can be stored in the cloud server.
2. CMS features, apply for Cloud server and Database then can manage all the recording file in central management system. - CMS Features: CMS equipped with Central Management and Smart Client software. All location recording files on LANs and WANs can be managed by it. Without doing a manual search, the host IP can be found. In addition to setting each device's rights, department, and line number, it can monitor and search.
- Build in 128G SSD Card:
Faster Reading and Writing Speed Interface SATA 6GB/s Reading in 535MB/s Writing-in 240MB/s
Product Features
Front panel of the device. As shown below:
Back panel of the device. As shown below:
Technical Specifications:
| Technical Parameters: | |
|---|---|
| Channel | AVL-TQ32, AVL-TQ48, AVL-TQ64, AVL-TQ96, AVL-TQ128 |
| Size | 341mm×194mm×45mm |
| Hard disk | SSD 128G |
| Memory | 2GB |
| Voice file | WAV, MP3 |
| Compression ratio | 8 times |
| Recording start mode | Voltage,Key,Sound control |
| Consume power maximai | 15W |
| Temperature | -20℃-60℃ |
| SNR | 63dB |
| Humidity | 5%-85% |
| Frequency | 300-3400Hz(±3dB) |
| Input impedance | ≥1.5MΩ |
| Data speed | 64kbps/1s |
| Distortion degree | ≤2% |
| Call number | FSK,DTMF |
| FSK concoct mode | Logic 0(: 2200Hz±1%), Logic 1: 1200Hz±1% |
| DTMF code | 0~9,*,#,A,B,C,D |
Software Interface:
Diagram of wiring connection method 1, as shown below:
Diagram of wiring connection method 2, as shown below:
List of product accessories. As shown below:
