02 Line USB voice logger
AVL-U2B Voice Logger is a two lines PC Base telephone call recorder suitable for 02 telephone line/ PBX Extns. It allows you to record phone conversations into a voice database through a USB port of your computer automatically. It also allows users to manage all stored recordings and information with its Advance User Friendly management software.
AVL-U2B call recording software will allow you to live monitor ongoing calls, advance searching tool, play recordings, conduct quality control for specific recordings by tagging and remark. AVL-U2B voice logger is easy to install, operate and maintain.
- Support POT/Analog Telephone Line/PBX Extn./Radio-Analog
- Supporting most major PBX systems such as Cisco, Avaya, , Nortel, Mitel, Panasonic, Matrix and NEC our call recorder can be set up to meet and expand with your needs and system.
- Auto record of all incoming and outgoing call as compressed .WAV files so you can hold recording database without taking up too much space in your computer
- Using Aegis voice Logger Online monitoring feature, supervisors or team leaders can select any agent or extension and monitor calls in progress
- Unanswered Call number if not attended
- Auto recording circularly -If system hard disk will be fully occupied, it will delete previous record content so that system can operate continuously.
- Advanced call management function -Can list, print and statistical all incoming outgoing & missed calls.
- .AGC and Auto Echo Cancellation -Aegis Voice Logger have Auto Gain Control and Auto Echo Cancellation which give Crystal Clear Voice Recording
- Integration with third party software -You can integrate the voice logger with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)
- LAN Base Client Software-Aegis Voice Logger have provision of Client software it work on N numbers of PC Connected on LAN Network . Supporting multiple user access levels, the user interface helps supervisors, managers and top-level executives to review logged conversations, search and locate records and generate reports for further analysis.
- FTP auto backup-After open FTP setting, it can back up the recording file as secondary backup on other PC
- Note and Flag-Important call can be Flag/Tag for future reference. In addition, notes/remark can be added for each call record.
- Powerful search and reporting-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Company Name or even by customer name through the context storage
- System Alert-Various alert notifications to avoid recording interruption
- Compatible with Aegis centralize management software (CMS) – CMS is suitable for multi locations office
- Export to excel-single click for daily weekly or monthly report in excel