16 Line USB voice logger
AVL-U16B voice logger functions for sixteen telephone/ PBX extn lines to record the calls and their log details. Moreover, USB voice logger’s management software enables all our clients to have a life time license key, which allows them to have access of the features to manage the call logs, filter the desired database, live monitoring of the ongoing calls, play recordings and many others.
- Support POT/Analog Telephone Line/PBX Extn./Radio-Analog
- Supporting most major PBX systems such as Cisco, Avaya, , Nortel, Mitel, Panasonic, Matrix and NEC our call recorder can be set up to meet and expand with your needs and system.
- Auto record of all incoming and outgoing call as compressed .WAV files so you can hold recording database without taking up too much space in your computer
- Using Aegis voice Logger Online monitoring feature, supervisors or team leaders can select any agent or extension and monitor calls in progress
- Unanswered Call number if not attended
- Auto recording circularly -If system hard disk will be fully occupied, it will delete previous record content so that system can operate continuously.
- Advanced call management function -Can list, print and statistical all incoming outgoing & missed calls.
- .Auto Echo Cancellation -Aegis Voice Logger have Auto Gain Control and Auto Echo Cancellation which give Crystal Clear Voice Recording
- Integration with third party software -You can integrate the voice logger with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)
- LAN Base Client Software-Aegis Voice Logger have provision of Client software it work on N numbers of PC Connected on LAN Network . Supporting multiple user access levels, the user interface helps supervisors, managers and top-level executives to review logged conversations, search and locate records and generate reports for further analysis.
- FTP auto backup-After open FTP setting, it can back up the recording file as secondary backup on other PC
- Note and Flag-Important call can be Flag/Tag for future reference. In addition, notes/remark can be added for each call record.
- Powerful search and reporting-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Company Name or even by customer name through the context storage
- System Alert-Various alert notifications to avoid recording interruption
- Compatible with Aegis centralize management software (CMS) – CMS is suitable for multi locations office
- Export to excel-single click for daily weekly or monthly report in excel